General Customer Service Inquiries
The City of Fort Lauderdale is here to serve our neighbors 24 hours a day. Our customer service professionals are committed to providing quality and timely service and they are eager to assist you.
You may submit non-emergency service requests or inquiries. You can report a street light outage, pothole, or broken waste cart; find out your sanitation pick up days or how to pay your water bill, and more.
Please call the 24-Hour Customer Service Call Center at (954) 828-8000, or complete Lauderserv Customer Service Form online, or use the Lauderserv app on your Android or Apple mobile devices. The Lauderserv app is available in both the Apple and Android App Stores.
If this is a time-sensitive issue that may require an immediate response, such as a broken water line, please call our 24-Hour Customer Service Center at (954) 828-8000.